The corona pandemic has been keeping us in susm for almost two years now. Especially the industry of escape game operators was hit particularly hard here, as we have not appeared on the radar of the government for a long time.
So we were only late in the opening and easing plans of the government during the long lockdown phases.
We were mostly lone fighters and could only survive this difficult time financially and mentally with a lot of effort and thanks to the support of our fans and guests.
Now, however, we must announce to you that we have finally lost this battle.
Your ParaPark Escape Room in Fürth will finally close its doors to 31.12.2021
But as sad as we are about this unavoidable step, we are also very happy that we do not have to leave you completely. Because ParaPark-The original Live Escape Game will become ParaPoly-The exciting puzzle tour through your city in the future.
And so we can continue to provide you with exciting escape games in the future, just no longer in our cellar vaults under the city center of Fürth,but in the inner cities of historic metropolises.
What happens to vouchers that are still valid but not redeemed or an open booking with ParaPark?
- ParaPark vouchers purchased directly via our homepage canbe exchanged for a ParaPoly voucher of the samevalue at no extra charge and receive a new validity period of 3 years from the date of issue, regardless of the remaining term.
This applies to both game vouchers and vouchers.
Optionally, the ParaPoly voucher can be issued for Nuremberg, Munich, Berlin, Mannheim, Hamburg or Hanover.
A cash payment is unfortunately not possible according to our terms and conditions.
- Vouchers purchased through a third-party provider such as .B Groupon or Ticketsprinter can of course alsobe exchanged for a ParaPoly giftvoucher. The same conditions apply as for the regular voucherswap.
Alternatively, you can also request a return of the voucher from the third-party provider.
- Open ParaPark bookings from 31.12.2021, which have already been paid in advance in cash, by bank transfer or PayPal,will be cancelled free of charge.
The invoice amount can be refunded here either or exchanged for ParaPoly vouchere in the same equivalent value. And on top of that, we pack another voucher as a small reparation on top.
Since our team is currently receiving a lot of inquiries, we ask you to send your inquiries exclusively by e-mail to firstname.lastname@example.org to us. This is the only way we can ensure rapid processing.
However, we also ask for your understanding that it can take 3-5 working days until your request can be processed by us due to the increased service.
We thank you for your trust and look forward to welcoming you back to ParaPoly soon.
Do it well